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Services

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Co-design & Engagement

 

Do you need help engaging with the people who use your services? Do you want to ensure you do this meaningfully and it doesnt become a tick box exercise? My expertise and training in co-production, co-design and stakeholder engagement can support your organisation.

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Training and Education

 

Bespoke training can be developed and delivered on a range of topics and for a broad range of audiences.

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Service Design and Strategic Planning

 

Do you know what tomorrow's clients are going to want from your organisation and services? Using a range of data sources, I can help you prepare for the future, ranging from service design, strategic planning, organisational design and workforce planning, digital transformation, or change management.

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Quality Assurance & Governance

Whether you work in a regulated service sector or not, quality assurance, and robust governance has never been more important in our changing landscape in the for-purpose sector.

Quality assurance and governance are tools for better decisions, not bureaucracy. I can help boards and leaders reconnect governance and quality assurance strategies with purpose, that goes beyond compliance.

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Leading Change

At Gray Matter we don't just provide frameworks of change management, we support the most challenging aspect, the people within the change. We approach change management with a human lens, using principles of psychology and organisational development to support successful change which is true to your organisational values.

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Leadership & Culture Development

​Leadership can be lonely. And culture triumphs over strategy every time.

Drawing from my own executive experiences, I support and empower leaders and organisations to thrive, focusing on human-centred leadership practice and developing vibrant and effective cultures.​​

​I am proud to be working in partnership with Vermelho, supporting steady leadership and helping re-write the narrative on resilience in leadership practice.

customer testimonials

Kelly thanks for your creative inspiration to use the co-design model

Very informative and I would recommend

Kelly covered the topic exceptionally well and was very interactive with the group

Kelly is an excellent facilitator

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