services
I support the community and care sector in WA by providing professional consultancy and training services.
Consumer Engagement
Do you need help engaging with the people who use your services? Do you want to ensure you do this meaningfully and it doesnt become a tick box exercise? My expertise and training in co-production, co-design and stakeholder engagement can support your organisation.
Quality Assurance
Are you ready for the new quality standards and Aged Care Bill changes coming in to effect 1st July 2025?
I have partnered with Tektology to support the aged care sector get ready for the strengthened quality standards. I can provide training, coaching, project management and change management.
Learning
Bespoke training can be developed and delivered on a range of topics and for a broad range of audiences. I also provide coaching services.
Service Design and Strategic Planning
Do you know what tomorrow's consumers are going to want from your organisation and services? Using a range of data sources, I can help you prepare for the future, ranging from service design, organisational design, ICT developments, or change management.
customer testimonials
Kelly thanks for your creative inspiration to use the co-design model
Very informative and I would recommended other staff to attend.
Kelly covered the topic exceptionally well and was very interactive with the group
Kelly is an excellent facilitator